Companies that use shopper insight for guidance understand the importance of learning before actions.
Read MoreProducts need to be sure not to deliver a disappointing usage or consumption experience that determines repurchase.
Read MoreFMOT is commonly referred to as shopping. It is how shopper insight was named.
Read MoreMany platforms and factors influence the discovery, understanding, and interest products gain long before potential buyers buy.
Read MoreAs shoppers and consumers, we are constantly surrounded with stimulus that shapes our desired and perceptions.
Read MoreYou’ve probably heard of the ZMOT, FMOT or SMOT, right? These are the acronyms for the Zero, First and Second moments of truth.
Read MoreThe penetration of smartphones and development of various data-collection apps has created a new research industry.
Read MoreShadow shopping focuses on inconspicuously observing shoppers demonstrating their natural habits.
Read MoreScale questions provide a lot of data fidelity, but that comes at the cost of greater respondent fatigue.
Read MoreA lot can be learned by giving participants assorted stimulus and asking them to sort or organize the items based on different criteria.
Read MoreAll of us is smarter than any one of us. All of us is typically more creative than any one of us as well.
Read MoreIt is always important to think about a category the way the shopper or buyer does. One way to do this is through decision mapping.
Read MoreMarketing and advertising can only be viewed as an investment if it is building a longer-term awareness and positive perceptions.
Read MoreIt is important to understand how people enter, evolve and eventually mature or depart.
Read MoreIt is through the fire of criticism and critiquing that great products are produced, not publishing first drafts.
Read MoreUnderstanding the new omni-channel reality is necessary to be a disruptor, not the disrupted.
Read MoreIn-depth interviews are just that: In-Depth. They can be very focused and detailed conversations.
Read MoreInternet surveys enable companies to ask lots of questions among lots of people.
Read MoreHaving foundational understanding in any category is critical to both having context and credibility.
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